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1

Customize your widget appearance

Click on the “Growth tool kit” section of the menu. From there, select the Chat Bubble integration block and personalize your widget.
2

Get the code snippet

From there, you will find the code snippet to insert into your PrestaShop theme.
The code will look something like this:
<script
type="module"
src="https://cdn.textyess.com/v2/textyess-widget-components/textyess-widget-components.esm.js"
defer
></script>
<textyess-bubble-widget user_id="your_organization_id" />
3

Navigate to Your Theme Directory

Go to your PrestaShop installation directory. Then navigate to the directory of your current theme: themes/YOUR_THEME.
To access your PrestaShop installation directory, you will need to use an FTP client, a file manager provided by your web hosting service, or a command-line interface if you have SSH access to your server.
4

Edit the `header.tpl` File.

Open header.tpl in a text editor.
5

Add the script

Add the provided script before the closing </head> tag.
You can add the script also in footer.tpl file. In this case the provided script should be inserted before the closing </body> tag.
6

Clear Cache

After making these changes, clear the cache of your PrestaShop to ensure that the changes take effect.
  • Go to your PrestaShop admin panel.
  • Navigate to Advanced Parameters -> Performance.
  • Click on the Clear cache button.