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In Growth Tool Kit → Unique discount codes, you create a discount in your Shopify store. TextYess then gives a different code to each customer who gets the discount from an automation, an email or a popup. The page is at ai.textyess.com/growth-tool-kit/discount-codes. It is for Shopify stores.

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Create a unique discount code

  1. Open Growth Tool Kit. On the Unique discount codes card, click Create discount codes.
  2. Click Create discount code.
  3. In Coupon details, type a Name. You cannot change the name later.
  4. Optional: type a Prefix of 3 to 5 characters.
  5. In Discount value, choose Percentage or Fixed amount, then type the value.
  6. In Applies to, choose Entire order, Specific products or Specific collections.
  7. Optional: turn on Require minimum purchase and type the amount.
  8. In Active dates, choose the Expiration.
  9. Click Create discount.
TextYess creates the discount in your Shopify store, with the same name and the codes.

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Discount code settings and limits

  • A percentage cannot be more than 100%. A fixed amount uses the currency of your store.
  • Specific products accepts up to 100 products. A discount applies to products or to collections, not to both.
  • Each customer can use the discount once.
  • Two discounts cannot have the same name, unless one of them is archived.
You cannot make a free shipping discount on this page.

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What a unique discount code looks like

Each code has 8 characters: your Prefix, if you set one, then random characters. The random characters never include I, O, 0 or 1, because these are easy to confuse. A longer prefix leaves fewer random characters. A prefix can have the letters A to Z, numbers and hyphens. A code with a hyphen cannot go in a WhatsApp Copy code button, because WhatsApp refuses the message. The code still works in the message text and at checkout. To use Copy code, make a prefix with only letters and numbers.

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When unique discount codes expire

In Active dates, choose the Expiration:
  • Does not expire: the codes have no end date.
  • Expire after X days: each code expires the number of days after TextYess sends it to a customer. For a popup, the count starts when the visitor submits the popup.
  • Fixed expiration date: all codes end on the date you pick. The date must be in the future.
You cannot change the expiration after you create the discount. To use a different expiration, create a new discount.

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Edit a unique discount code

  1. Open Growth Tool Kit → Unique discount codes.
  2. Click the discount, or open its … menu and click Edit.
  3. Change the discount value, Applies to or the minimum purchase.
  4. Click Update coupon.
TextYess sends the new rules to Shopify. You cannot change the Name, the Prefix or the expiration.

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Where you can use unique discount codes

  • Automations: the Send Message, AI Message and Send Email steps have a Discount field. Pick the discount under TextYess Discounts. Each customer gets their own code. In a WhatsApp message, show the code with the discount variable or a Copy code button.
  • Email campaigns: in Subject and sender, pick the discount in Discount. Each recipient gets their own code.
  • Popups: add a Discount code block to the success screen and set Type to Unique. See Popups.
The same pickers also list Shopify Discounts. A Shopify discount code is the same for every customer.

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Unique codes in WhatsApp campaigns and the AI agent

  • WhatsApp campaigns do not use unique codes. In the campaign content, you type one Discount code for all recipients, up to 15 characters.
  • The AI agent does not give unique codes. In the agent’s discount tool, you choose from your Shopify Discounts. The agent can mention only the discounts that you select there. See WhatsApp agent.

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Pause, activate or archive a discount code

In Growth Tool Kit → Unique discount codes, open the … menu of a discount:
  • Pause: TextYess stops giving new codes from this discount. Automations, emails and popups that use it get no code.
  • Activate: TextYess gives codes again.
  • Archive: the discount leaves the list. You cannot restore an archived discount.
A popup can be published with a unique discount only when the discount is active.

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See how many discount codes customers used

The list in Growth Tool Kit → Unique discount codes shows each discount with its status, its dates and the Redeemed column. Redeemed is the number of codes that customers used in an order. Under the name, the list shows the value, the prefix, the products or collections, and the minimum purchase.

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Why you cannot create discount codes

If Unique discount codes shows “To create discount codes from TextYess, update your Shopify app permissions.”, the TextYess app in Shopify needs the discount permissions.
  1. Click Update app.
  2. In Shopify, approve the new permissions.
  3. Go back to Unique discount codes and click Create discount code.
The Unique discount codes card shows only when your store is on Shopify.