Our partner
In order to make this phase as easy as possible, we relied on a partner, 360dialog. But don’t worry, you won’t have to do anything on their platform.What do you need
Valid email address
The first step of the WhatsApp integration is to create a 360dialog account. This should be created under a valid email address (free email domains are not allowed). This email address should also not be registered under any other 360dialog accounts.Meta Business Manager Account with complete Business Info
Having a Meta Business Manager Account and having access to that account is critical to succeeding in the next steps. Also, having an already verified account allows for a whole range of advantages in the integration process.Phone number
The number must be able to receive an International Phone Call or SMS during the registration process and be owned by the client.WhatsApp Business Compliance
Your business must not violate or have violated WhatsApp’s Business Policy and Commercial Policy.Step by step WhatsApp integration
1
Start the integration
Click on the “Integrations” section of the menu. From there click on the
“Connect WhatsApp” button.
2
Start the free trial
If you have not already done so, you will be asked to select a plan to start
the free trial.y about it anymore and let the shopping assistant do all the
dirty work.
3
360dialog account creation
Once you run the free trial you can start the actual integration by clicking
on the Connect WhatsApp button again. This will bring up a popup asking you
to create a 360dialog account. You will be able to create an account through
email or through Facebook.
4
WhatsApp business account creation
Once you verify your email and confirm that you have all the requirements
(see the What do you need section) a new pop-up will be created. This pop-up
is owned by Meta.
At this stage what you will need to do is select the Meta Business Account you would like to use.
From there you will need to select or create a WhatsApp Business Account and a related WhatsApp Business Profile.
The last step will be to enter the phone number you want to use and verify it by call or SMS.
At this stage what you will need to do is select the Meta Business Account you would like to use.
From there you will need to select or create a WhatsApp Business Account and a related WhatsApp Business Profile.
The last step will be to enter the phone number you want to use and verify it by call or SMS.
5
Authorize TextYess
Finished with Meta you will return to the 360dialog pop-up. There you must
select the phone number you just connected and approve the connection to
TextYess.
This process may take a few minutes so we recommend that you leave the window open until you are redirected to TextYess.
This process may take a few minutes so we recommend that you leave the window open until you are redirected to TextYess.
Done!